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Privacy Policy

A legal disclaimer

Privacy Policy for NeoChargeX Solutions Pvt. Ltd.
 
This Privacy Policy outlines how NeoChargeX Solutions Pvt. Ltd. ("We", "Us", or "Our") collects, uses, and discloses your personal information when you use our services. It also explains your privacy rights and how the law protects you. By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions:

Interpretation
The words with the initial letter capitalized have meanings defined under the following conditions. These definitions apply regardless of whether they appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:
 
  • Account: A unique account created for you to access our services or parts of our services.
  • Affiliate: An entity that controls, is controlled by, or is under common control with a party.
  • Application: Refers to NeoChargeX Solutions, the software program provided by the Company.
  • Company: NeoChargeX Solutions Pvt. Ltd. (referred to as "We", "Us", or "Our").
  • Cookies: Small files placed on your device to store browsing history details and other data.
  • Country: Telangana, India.
  • Device: Any device that can access our service such as a computer, mobile phone, or tablet.
  • Personal Data: Information relating to an identified or identifiable individual.
  • Service: Refers to the Application or the Website, or both.
  • Service Provider: Any person or entity who processes data on behalf of the Company.
  • Usage Data: Automatically collected data from using the Service, including diagnostic data.
  • Website: NeoChargeX Solutions, accessible from www.neochargex.com.
  • You: The individual accessing or using the Service, or the company/entity the individual represents.
     
Collecting and Using Your Personal Data:

Types of Data Collected
Personal Data
While using our services, we may ask you to provide certain personally identifiable information, including but not limited to:
  • Email address
  • Full name
  • Phone number
  • Address (State, Province, ZIP code, City)
     
Usage Data:

Automatically collected data during your use of our service, including:
  • IP address
  • Browser type and version
  • Pages visited
  • Time and date of visits
  • Time spent on pages
  • Device identifiers and other diagnostic data
     
If you access the service through a mobile device, we may collect:
  • Device type, ID, operating system details, and other mobile-specific data.
     
Location Data
With your consent, we may collect location data to provide relevant services. You can manage location access settings through your device.

Tracking Technologies and Cookies:

We use cookies and similar tracking technologies such as web beacons, tags, and scripts to track your activity on our service and store certain information, including:
  • Cookies: Small files stored on your device, which can be managed in your browser settings.
  • Web Beacons: Small files used for tracking user behavior and gathering website statistics.
We use both session and persistent cookies for purposes such as:
  • Essential services
  • Remembering user preferences
  • Enhancing your overall experience
     
Use of Your Personal Data:

Your personal data may be used for the following purposes:
  • Providing and maintaining our services
  • Managing your account and registration
  • Performing contract-related activities
  • Communicating with you about updates, offers, or service-related information
  • Business transfers, mergers, or acquisitions
  • Data analysis and service improvements
We may share your personal data in these situations:
  • With service providers to monitor and analyze the use of our services
  • During business transactions like mergers or sales
  • With affiliates to ensure compliance with this Privacy Policy
  • With business partners for promotional offers
  • With your consent for other purposes
     
Retention of Your Personal Data:

We retain your personal data only for as long as needed for the purposes set out in this Privacy Policy. Usage data may be retained for shorter periods unless used for legal obligations or service improvements.

Transfer of Your Personal Data:

Your data may be transferred to locations outside your jurisdiction. By using our service, you consent to the transfer of your personal data to regions with different data protection laws.

Deleting Your Personal Data:

You have the right to request deletion of your personal data. You can update or delete your information by signing into your account or by contacting us directly.

Disclosure of Your Personal Data:

Business Transactions
In case of a merger or asset sale, your personal data may be transferred, and we will notify you beforehand.

Law Enforcement:

We may disclose your data in response to legal requests by public authorities or if required by law.
Other Legal Requirements.We may disclose your data to comply with legal obligations, protect our rights, prevent wrongdoing, or ensure the safety of users.

Security of Your Personal Data:

While we use commercially reasonable security measures, no data transmission over the internet is completely secure. We strive to protect your personal data, but we cannot guarantee absolute security.

Children’s Privacy:

Our service is not intended for individuals under the age of 13. If we become aware of data collection from a child under 13, we will take steps to delete that information.

Links to Other Websites:

Our service may contain links to third-party websites. We are not responsible for their content, privacy practices, or policies.

Changes to This Privacy Policy:

We reserve the right to modify this policy at any time. Any updates will be posted on this page, and it is your responsibility to review this policy periodically. Changes will take effect immediately upon being posted, and no prior notice will be provided.

Contact Us:

If you have any questions about this Privacy Policy, please contact us : contact@neochargex.com
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